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Driver security rder ID

Discussion in 'Brisbane | Uber Drivers Forum' started by Jimbo1, Nov 13, 2018.

  1. Jimbo1

    Jimbo1 New Member

    Until now there has been no driver security. For the driver personally or financially.
    When picking up a ride you ask for their name, first name is all you have. They give you the correct answer. You complete the trip. You actualy have no idea who was just in your car. Then you get the wrong rider was picked up message and fare was refunded, particularly if the rider was down rated or gave you the run round wath several stups.
    Last week I wrote a lengthy complaint with some sujestions to uber to how this needs to be corected. Uber sent me a message saying to the affect just ask them for their name, but thank you for your input.
    On the following Monday the announced the colored screen in the app to help ID the rider.
    Until now secretary has been all one sided leaving the driver completely exposed , with no preventative measure.
    David and Uberx zoom like this.

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