Pick up distance is greater than the trip

I got a trip which is 15km away from the place where I accepted the ride. Pick up location is in woodstock. Then the hire was just 5km.

I had to drive approximately 20 kilometers to earn 6 AUD. This is a loss for me.

Then I asked from Uber. They have indicated that I have to absorb the loss.

This happenes few times.

Have you experieced such?

 

Did you accept the ping because you thought the trip would be longer than pickup trip?
Why did you take such ping in the first place?

 

Thats a horrendous pickup
At least w/ taxi currently, those long pickups are put on cover screen for your discretionary acceptance
They will most often show desto
The other week late in box hill it was comical to see an account job as follows:

Monbulk ➡ Heatherton

The job would be snapped up then after a while the dopey driver would see where Monbulk was on their navigator and then recall the job with the associated penalty

Then another driver would have a go only to throw it back
Eventually job stayed on screen unmolested

I personally would have hammered this one if it popped up a few nights before when dropping off at Upwey station

The longest chase i ever done was when @ keilor park drive nr the calder for a:

Melton South ➡ City

In middle of the day just peachy

 

In and around the CBD it is best not to accept pings more than 5 minutes away.

No more than 10-12 minutes away in the suburbs.

Stick to that rule and you should be OK.

 

Some drivers may be new or live around semi/country areas. Long ping times may be the norm in such areas.

 

But the point here is either Uber must give trip length when they offer a hire
or
Uber should give a sort of incentive to cover the loss. Uber takes 25% rather than a subscription. To maintain a good service, It is reasonable to get occasional hires that hsas longer pick up compared to trip distance. Uber should absorb this loss.
Simply because they own the customer base. not the drivers

 

You assume Uber care. They dont and that's the sad truth.

Uber built a global business totally relying on exploiting drivers. Drivers are pawns as far as Uber are concerned. The less information they provide drivers with the better they can control and exploit them.

 

Try driving on the Mornington Peninsula! 25 min ping for a 2 minute trip to the shops, or the pub!

 

Seriously protect your kays
Even lowly courier drivers need a bare minimum of a dollar ten per every kay they travel for the day to even worry about it
The influx of visa drivers in that space working for 4 dollar an hour seven eleven style underpay might be giving that sector a shakeup tho

 

Desperation and the urgent need to earn a buck can make people do silly things like that and Uber are happy to take advantage of the situation.

Never, and i mean never take a ping more than 12 minutes away without calling the passenger to find out the destination first. File for unfair dismissal with the FWA if Uber happens to deactivate you for making that call. The lowlifes are known to settle fast out of court and you are more likely to make some serious money that way.

 

Related/unrelated

Traveled 12 minutes for a pickup the other day and the rider cancelled the trip as I approached. Of course, I get no cancellation fee for that... Luckily got another one right away.